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WF-1000XM5 Wind noise issues

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Nightman67
New

WF-1000XM5 Wind noise issues

Having just bought the top of the range,  flagship Sony earbuds I have to say I’m really disappointed in how they handle wind noise. ANY slight gust of wind sets off the ‘Speak to Chat’ feature, basically cutting off my music. It’s really frustrating because I like the Speak to Chat feature but only if it’s working. My previous XM4’s handled this perfectly but not the supposedly better 5s. 
Has anyone else had this problem and is there a solution available? These £250 earbuds are unusable outdoors. 

3 REPLIES 3
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SatoruGojo
Community Team

I think this is related to the sensitivity settings, you can change it from the app check the settings here (Speak-to-Chat)  @Nightman67 

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Nightman67
New

L sensitivity is bad (relates to my post)

H sensitivity is worse.

Auto seems to make no difference

 

I’m genuinely at a loss. It’s now switched off so speaking no longer switches the music off. Great feature on the XM4’s I had. 

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TheMaze
Community Team

Hey @Nightman67 

 

Did you check if its firmware is up-to-date? And the app as well?

https://www.sony.co.uk/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm5/softw...